1. Our return policy is applicable within two days from delivery and applicable only for the following reasons: Damaged product & Manufacturing defect. The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners. You can reach us at nestinghomes.ns@gmail.com to initiate a return.
2. Please send us 2 images (one of the damaged part and one of the entire product) of the product for us to ascertain the reason for return. You can send us the images on nestinghomes.ns@gmail.com from where our Quality Assurance team will check the details in reference to its eligibility of return.
3. We will then get back to you with your Return Request Status within 2-3 days of receiving your request mail with pictures. Once your return request has been accepted, we will arrange a reverse pick up for the product in question. It usually takes about 2-3 working days for organizing a pickup and 4-6 days for delivery at our warehouse. Once the merchandise is back at our warehouse, our quality assurance team will check the merchandise and the replacement process will get initiated.
Points to remember - Product must be returned with the original packaging, including the tags, barcodes, accessories, manuals, warranty cards, shipping labels (pasted on the packet), invoice, etc. The product should be in the original condition.
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